Essential Functions:

Responsible for the strategic planning and implementation at the direction of the Board.

• Overall performance of the Chamber’s membership activities including membership acquisition, stewardship, and retention.
• Oversees and assesses the schedule, design, implementation, budget, and structure for the Chamber’s programs and events.
• The role in economic development including business retention and expansion, infrastructure, workforce/education, tourism, health and safety, civic innovation, and regional collaboration with other economic development organizations.
• Represents the Chamber on a variety of public policy issues at the local, state, and federal levels which requires the development of platforms, messaging, advocacy channels, and strategic relationships.
• Ensures the Chamber establishes and follows accepted accounting and financial practices that ensure organizational safety and soundness, achieves budget targets, sustains operations, and grows capacity for new initiatives.
• Creates and maintains a dynamic and forward-thinking public image for the organization, including strategies for marketing, communications, media relations, community relations and public speaking.

Responsible for the personnel management consistent with the Chamber's mission..

• Direct all efforts of staff and volunteers aligned with program needs, established policies and budget guidelines.
• Establish position descriptions and standards of performance for each member of the staff.
• Continuously evaluate staff performance and document performance at least annually.
• Maintain the Chamber’s offices in an attractive professional manner.
• Oversee membership maintenance and growth, as well as program development.
• Ensure all events and programs align with member needs.

Responsible for financial operations.

• Manage the capital assets in an effective and efficient manner.
• Prepare annual budget for approval by the Board.
• Monitor budget execution and report key indicators to the Executive Committee of the Board monthly.
• Directly accountable to the Chamber Board related to budget shortfalls.
• Responsible for the daily financial functions including processing accounts payable and accounts receivable, on-line banking and ACH, related record keeping, dues invoicing, statements, and Gift Certificate Program.
• Point-of-contact with Board Treasurer and Accountant.
• Prepares annual budget with President. Compares budget to actual on a quarterly basis. Provides financial data for Accountant’s financial statements.
• Reconciles bank statements, reviews interest, investments, and expenses.
• Reviews on-line transactions and banking daily.
• Analyzes vendors’ proposals and makes recommendations.
• Responsible for the Chamber’s record retention and retrieval. Interface membership database with Quick Books and makes necessary adjustments.

Promotes the Chamber, its members, and our community.

• Actively develops programs to connect members with efforts in the city, community, and state.
• Seek opportunities to represent the Chamber at various meetings, functions, and events.
• Maintain leadership position and close liaison with key economic and community development organizations at local, regional, state, and national levels.
• Plans, promotes, and participates in educational events for the business community and city.
• Serve as the Chamber’s media contact.
• Participate in key community events and organizations to demonstrate linkage of the Chamber to the wider regional community.
• Maintain positive relationships with key community leaders to determine priorities and develop mutually beneficial initiatives to further infrastructure, increase tourism, and economic development.
• Ensure all marketing material is current and reflects the Chamber brand.
• Create opportunities to interact directly with members, soliciting feedback on Chamber programs and ways to improve or increase member benefits.

Maintains positive Board relations.

• Provide timely advice, information, and leadership to the Board.
• Apprise the Board and appropriate committees of community issues and concerns.
• Utilize the expertise of board members to pursue the strategic plan, and annual business and operation plan.
• Assist the Board in developing and refining strategies and policies.

Knowledge, skills, and abilities:

• This multi-faceted position requires post-secondary business training, the ability to apply accepted accounting principles and to project a positive image of the Chamber, and personal integrity.
• Sophisticated face-to-face public speaking skills, excellent written communication, as well as the ability to develop, market and sell services.
• Knowledge of and experience with strategic planning and execution of annual business and operations plans.
• Knowledge of accepted accounting rules, practices, tax laws, and reporting requirements. Information and IT security software (Virtual PCI) Certification required within 90 days of employment.
• Proficient in up-to-date technology, competent computer skills, including Microsoft Office, Excel, and QuickBooks as well as Internet and email usage.
• Excellent listening skills.
• Excellent customer service skills; attentive, collaborative, open-minded.
• Excellent time management and organizational skills; responsive to others’ needs.
• Professional, clear communicator; remains calm under pressure.
• Able to work independently and demonstrate initiative, creativity, and efficiency
• Resourcefulness; analytical and decisive. Takes initiative. Focused on cost-effective solutions.
• Knowledge of our business community, local government resources, membership organizations and/or the Chamber industry.
• Collaborator; team player, excellent communication, and interpersonal skills.

Education and Experience

• Bachelor’s degree in the area(s) of association management, public relations, business, and/or marketing from an accredited college or university or equivalent experience. Additional preference given to candidates with a master’s degree.
• Five years of executive management leadership experience in the chamber of commerce, association, business, economic development, and/or community development field, or a combination of these.
• Graduate of the Institute of Organizational Management (IOM) preferred; established CCE or in-process preferred.
• A proven history of successfully collaborating with a volunteer board, governments, and volunteer stakeholders.
• Highly skilled in motivational techniques and directive group dynamics in order to guide committees to the successful completion of assigned goals.

Physical Demands and Working Conditions

§ Viewing computer terminal, and keyboarding in an office environment.

§ Communication via the Internet, with telephone callers and face-to-face interactions requires an ability to express oneself as well as perceive and exchange ideas.

§ The employee is not exposed to adverse environmental conditions, working primarily in an office environment.

§ Requires an openness to diversity of cultures, nationalities, religions, political interests, and ideas.

§ Light work. Exerting up to 25 pounds of force occasionally and/or up to 10 pounds frequently. Work can require stooping, kneeling, crouching, as well as grasping objects, and reaching with hands and arms.

§ The employee is required to stand, walk, ascend, and descend stairs while carrying objects.

§ Reliable physical attendance requires the President to be onsite during office hours as well as attend functions outside standard office hours, including evenings and weekends.

§ Though minimal, must be willing and able to travel via commercial airlines, and drive a car. Domestic, overnight travel is required less than 5 percent of the time.

Job Type: Full-time

Pay: $80,000.00 - $100,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• Monday to Friday
• Weekends as needed

Supplemental pay types:

• Bonus opportunities

Application Question(s):

• Describe your ability to communicate in writing and face-to- face.
• What experience do you have with Quick Books, and MS Office Products?
• Describe your financial acumen.
• How many years have you managed people in a professional environment?

Ability to Relocate:

• Michigan City, IN 46360: Relocate before starting work (Required)

Work Location: In person