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Have a working knowledge of total program
operations.
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Greet visitors at the front desk.
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Pleasantly answer the phone for Housing
Opportunities and route calls to appropriate staff or answer general
information questions directly.
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Respond to all calls for information
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Retrieve and open mail each day. Deposit
outgoing mail daily into outside mailbox.
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Manage large mailings.
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File all HO
related documents in central files and maintain central files.
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Set up and scan files for each new
grant received
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Maintain and order
office supplies as needed; including forms, letterhead, envelopes, routing slips and other
necessary documents.
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Track and file continuing education
information for staff.
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Create flyers, business cards, and other
informational material as needed following branding guidelines.
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Assist Development staff as needed with
events, flyers, social media, etc.
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Prepare purchase requisitions each day for
bills received by mail or from staff, including credit card purchases, with
expense tracking information for recording in our accounting system.
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Complete paper receipts for donors and for
miscellaneous (non-rent) money received. Provide month end receipt book
totals to Finance Department.
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Accept rental payments from tenants received
in person or by mail and enter into RealPage property management software.
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Schedule staff meetings and take minutes at staff
meetings.
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Set up new fiscal year folders on Housing
Opportunities storage drives for board meetings, staff meetings, etc.
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Manage the postage machine. Provide month-end
postage log to Finance Department.
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Coordinate IT services. Provide primary contact
with Cardinal Point to set up new staff desktops and when employee is no
longer employed by HO, troubleshoot computer issues, etc.
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Coordinate phone operations. Provide primary
contact with NITCO to add new employees, change past employees, troubleshoot
minor phone issues, address major phone issues.
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Coordinate copier/printer operations. Provide
primary contact with Pulse Technology to troubleshoot printer issues.
Maintain toner supplies.
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Support Housing Opportunities staff in their
work in a variety of ways.
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