Jobs & Volunteer Opportunities Find a BusinessLocate a local business for all your business needs using the interactive Map or Member Directory below. Return to ListingHotel Clerk IBlue Chip Casino, Hotel & Spa-Michigan City, INFull-TimeHospitality and Hotel16 days agoJob DescriptionOperate hotel reservation system (LMS) and access computerized Casino Management (CMS) tracking system with the use of the Revenue Management System (ARMS) to make reservations for customers. Work with Marketing on special event reservations. Greet hotel guests and perform check-in and check-out procedures.Greet hotel guests.Communicate with Executive Hosts regarding hotel stays.Assist Marketing Dept. and Player Dept. in making reservations for special events, gaming tournaments and parties.Assist Food & Beverage Dept. with reservations for food outlets.Access LMS, HotSOS, and CMS systems and be able to make informed decisions regarding comped, discounted and full rate rooms for hotel guests.Possess knowledge of rates, room types, room availability, hotel policies and procedures.Answer and accurately direct incoming phone calls through the property’s telephone system.Accurately record and distribute messages as needed.Using the public address system, page and make announcements as appropriate.Screen calls for staff as requested.Provide accurate information regarding the property, the company, events, promotions, etc.Respond to emergency calls/situations according to established protocol.Answer any questions guests may have regarding hotel, casino and community.Check guests into the hotel while verifying reservation information Check guests out of hotel and assure billing is accurateProvide exceptional guest serviceOther duties as assigned by management.RequirementsMust have ability to add, subtract, and audit accounts.Must be able to handle money accurately and follow established procedures.Able to operate the LMS, CMS, and RMS computer systems and read computer screens.Type accurately on a computer keyboard.Possess knowledge of credit card transactions using electronic draft system.Must be able to obtain/maintain any necessary certifications and/or licenses as required by local gaming regulations. Location777 Blue Chip Dr Michigan City, IN 46360Contacthttps://jobs.smartrecruiters.com/BoydGaming/3743990005798747-hotel-clerk-i?trid=506a0b14-2310-48aa-a099-d7ca5ba319b8Share this job ShareTweetChamber Members | Chamber Events Calendar | Member Account | Community Events Calendar | Job Postings & Volunteer Opportunities | Member Promotions | Member News | Request Information Upcoming EventsThu21 Chamber Show with WIMS Radio AM 1420Nov 21st @ 8:45 AMThu21 Ribbon Cutting: Elegant Reflections Med SpaNov 21st @ 12:00 PMThu28 Thanksgiving Day- Office ClosedNov 28th @ 8:00 AMFri29 Observance of Thanksgiving- Office ClosedNov 29th @ 8:00 AMTue3 Coffee ConnectionsDec 3rd @ 8:00 AM 2024 Visionary, Stakeholder, & Leader Member Investors
