Join the JOYRide Team – More Than Just a Ride, It’s an Experience!
Anyone can drive an electric tricycle and give someone a ride. But at JOYRide, we’re looking for people who transform a simple ride into a memorable journey.
Our team isn’t just about getting people from point A to point B—we thrive on creating joy, making people smile, and sharing our love for this dynamic community. We take pride in being stewards of a safe, fun, and unforgettable experience, ensuring every guest leaves with a great story to tell.
If you’re someone who genuinely enjoys meeting new people, has a cheerful and positive outlook, and finds energy in making someone’s day, you’ll fit right in. We’re a team that values that rare combination of safety, creativity, and resourcefulness – whether it’s engaging riders with local insights, solving unexpected challenges, or simply spreading good vibes on every journey.
Position Overview:
The Dispatch and Guest Services Concierge is the first point of contact for guests and plays a critical role in ensuring a seamless and enjoyable experience. You’ll handle incoming requests for rides, bookings, and private events, and will be responsible for dispatching drivers promptly and efficiently. Attention to detail, excellent communication skills, and a commitment to top-tier customer service are essential in this role.
This position is fully remote and operates during scheduled hours to accommodate ride requests and bookings for Michigan City (MC) and New Buffalo (NB).
