Responsible for managing the day-to-day
operations of the adoption center. Ensures all staff and volunteers understand
and support the mission and values of the organization as set forth by the
Board of Directors as well as the organization’s Standard Operating Procedures
Responsible for planning, conducting, and
documenting regular staff meetings
Ensures the safety and sanitation of the
facility
Stays current on animal shelter and adoption
best practices and ensures Standard Operating Procedures reflect industry best
practice
Monitors spending to ensure expenditures stay
within the allotted budget amounts
Oversees animal care staff training, reviews,
and performance plans
Keeps data regarding key functions of the
shelter such as number of adoptions, relinquishments, spay/neuters, etc.
Analyzes this information monthly and presents quarterly shelter reports to the
Board of Directors at least one week prior to board meetings
Provides exceptional customer service, resolves
customer complaints, and ensures a positive customer experience
Must work collaboratively and build trustworthy
relationships
Must work independently and confidently using
superior discretion and judgment
Strong project management skills and ability to
handle large amounts of e-mail, postal, and telephone correspondence in a
timely and professional manner
Excellent organizational and time-management
skills
Ability to prioritize with strong
problem-solving skills and flexibility
Excellent follow-through skills and strong
attention to detail
Energetic, team-oriented, and quality minded
Excellent written and oral communication skills,
especially active listening and empathetic speaking; exceptional knowledge of
grammar, punctuation and spelling
Proficiency with Microsoft Office or Open Office
products, Shelter Management software, Google applications, and Quickbooks
Understanding of and commitment to the No Kill
Equation
Understanding of community cat issues and
appropriate solutions
Understanding of the non-profit model, and
familiarity with principals of fundraising
Personnel
Management
Is a leader by example to staff, volunteers, and
customers of Fried's Cat Shelter, INC
Build and maintain relationships with funders
and donors
Research and write grants, and manage donor
appeals
Develop and assist the Board of Directors with
fundraisers and community events
Develop and manage community outreach
initiatives, marketing and public relations
Create and distribute the quarterly newsletter
Manage and expand educational and volunteer
programs
Foster good relationships with local
veterinarians and animal-related businesses, as well as local newspapers and
other community organizations
Manage online marketing including social media,
E-mail distribution, and the shelter website
Animal Care
Ensures the well-being and humane treatment of
animals
Follows and enforces disease control protocol to
ensure a safe, healthy environment
Maintains a healthy and calming environment for
the animals
Fosters a professional and cooperative
relationship with others in the animal welfare industry
Ensures daily cleaning of rooms, feeding and
caring for shelter animals, and medical care is being performed regularly and
appropriately by shelter staff
Administration
Makes routine inspections to ensure the
facility, building, and grounds are clean, safe and sanitary in accordance with
standard operating procedures. Monitors safety compliance of staff and
volunteers to prevent injuries to animals or humans. Delegates cleaning
responsibilities to ensure sanitary conditions to appropriate staff persons or
volunteers
Ensures all equipment in the shelter is working
properly
Ensures that the public receives courteous and
professional service. Takes control of tense situations with distraught or
angry customers and instructs staff to do the same when necessary. Handles
client complaints and ensures clients are treated with respect and
professionalism by all shelter staff and volunteers in accordance with standard
operating procedures
Strives to remain current on best practices in
animal health and shelter procedures
Meets regularly with staff to review procedures,
discuss workplace issues and share ideas
Meets with Board of Directors regularly to
provide input for long-range programs, review policies and procedures and
financial statements
Reviews Standard Operating Procedures, animal
care job descriptions, and operations-related documents at least bi-annually
and revises as necessary
Attends all Board meetings for the purposes of
providing status of shelter operations
Other duties as assigned
EDUCATION, EXPERIENCE, KNOWLEDGE, SKILLS, ABILITIES
Bachelor’s or Associate’s degree preferred in
nonprofit management, business administration, or a related discipline, or equivalent
work experience
Passion for animal welfare; current working
knowledge of animal care and adoption issues
Current understanding of compliance issues
involving pertinent federal, state and local regulations
Experience with strategic and operational
planning
Understanding of financial management and
accounting principles
Excellent verbal and written communication
skills, as well as strong public speaking skills
Ability to set clear priorities, delegate and
guide investment in people and systems; keen analytic, organization and
problem-solving skills, which support and enable sound decision making
Strong motivational skills, management skills
and interpersonal skills, with the ability to provide staff and community
leadership
Strong commitment to the professional
development of staff and a successful track record of recruiting and retaining
a diverse team. Ability to encourage staff to share ideas and take appropriate
initiative
Ability to be flexible and able to adapt to
immediate or unforeseen challenges
Demonstrated proficiency across multiple social
media platforms
PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT
The offices and operations of an animal shelter can be high
stress and very busy at times. This position is scheduled for 5 days. The
schedule varies and may require evening hours or working on scheduled off days
to complete the job, and may include working some holidays or overtime, depending
on shelter needs. Candidate must be
flexible with schedule changes and short notice overtime requests.
This position requires a great deal of standing, walking,
sitting, kneeling, crouching and general mobility. It may include lifting, carrying,
and pushing of supplies and cleaning of animal areas, must be able to lift 40
pounds. While performing this job, it will regularly be required to use hands
and arms to reach, grasp, and hold animals, supplies and other tools; to talk
and speak clearly to clients and co-workers; and to hear questions and animals.
This position requires the ability to work safely around unruly,
sick, injured, or potentially dangerous cats.
This position requires working around and with chemical
compounds (i.e. bleach, detergents, and disinfectants) used to clean and
disinfect kennels, cages, and other surfaces. While working with shelter
animals there is a risk of exposure to parasites and infectious diseases.
Allergic conditions, which would be aggravated when handling or working with
animals or cleaning supplies may be a disqualification. Work can occur in an
office setting, animal areas, on the grounds of the facility, and/or off-site.
Use of an appropriate motor vehicle is required.
Must have a valid drivers license and ability to operate a motor
vehicle.
Fried’s Cat Shleter, LLC is an equal opportunity organization
and does not discriminate based upon race, color, sex, pregnancy, age, national
origin, religion, disability, veteran status, genetic information, gender
identity or other categories protected by applicable law.
Application
E-mail the following to BOD@friedscatshelter.org subject
“Executive Director” prior to 4/15/24:
Cover letter (addressed to Fried’s Cat Shelter
Board of Directors), briefly summarizing organizational management and animal
welfare experience
Resume
Three professional references with contact
information